Privacy Policy

TRU Dustless

Effective Date: January 2026

TRU Dustless (“TRU Dustless,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, contact us, request a quote, schedule an onsite bid, or otherwise interact with us.

1) Information We Collect

We may collect the following types of information:

Information you provide to us

Name, email address, phone number
Property address and service location details
Photos you submit (e.g., floor area, access/entry, driveway/parking)
Project details (floor type, approximate square footage, occupancy, timeline, access notes)
Any messages you send by form, chat, email, phone, or text

Information collected automatically

Device and browser information (e.g., IP address, browser type)
Pages you visit on our website, time on page, referring/exit pages
General location information (city/region level)

Cookies and similar technologies
We may use cookies and similar technologies to improve site performance and understand visitor activity. You can control cookies through your browser settings.

2) How We Use Information

We use collected information to:

Respond to inquiries and provide quotes or estimate ranges
Schedule onsite bids and communicate appointment details
Understand jobsite logistics (driveway, parking, stairs, access) and prepare properly
Provide customer service and follow up on requests
Improve our website and marketing performance
Protect our business against fraud, misuse, or abusive activity
Comply with legal obligations

3) Text Messages and Phone Calls

If you contact us by phone or text, you consent to receive communications related to your request (such as scheduling, reminders, follow-ups, and questions needed to prepare a quote). Message and data rates may apply depending on your carrier.

You may opt out of non-essential text messages by replying STOP. (We may still contact you if needed to complete a requested service or respond to a direct inquiry.)

4) Sharing Information

We do not sell your personal information. We may share information:

With service providers who help us operate our business (e.g., website hosting, analytics, call/text systems, scheduling tools)
With subcontractors or partners only as needed to fulfill your request (for example, coordinating a site visit or job schedule)
When required by law, regulation, subpoena, or legal process
To protect the rights, safety, and property of TRU Dustless, our customers, or others

5) Third-Party Services

Our website may use third-party tools and services (for example: website hosting platforms, analytics services, embedded maps, call tracking, chat widgets). These providers may collect information according to their own privacy policies.

6) Data Retention

We retain personal information only as long as reasonably necessary for legitimate business purposes, such as providing services, keeping records, and complying with legal obligations.

7) Security

We take reasonable steps to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8) Your Choices

You may:

Request access to, correction of, or deletion of your information (where applicable)
Opt out of marketing communications (if any)
To request changes, contact us at [Your Email Address].

9) Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect information from children under 13.

10) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

11) Contact Us

Questions about this Privacy Policy?

Contact:
TRU Dustless
12800 S Memorial Dr, Bixby, OK 74008
918-710-7286 • office@trudustless.com

These Terms of Use (“Terms”) govern your use of the TRU Dustless website located at https://trudustless.com/ (the “Site”). By using the Site, you agree to these Terms.

1) Website Use

You may use this Site for lawful purposes only. You agree not to:

Attempt to gain unauthorized access to the Site or its systems
Interfere with the Site’s operation or security
Use the Site to transmit harmful code, spam, or abusive content

2) Information on the Site

The Site is provided for general information about our services. While we aim to keep information accurate, content may not always be current or complete. The Site does not guarantee availability, timelines, or pricing.

3) Estimates, Scheduling, and Onsite Bids

Any estimate ranges provided by phone, text, or online are non-binding and for planning purposes only.
Final pricing may require an onsite bid to evaluate conditions not visible in photos (access, parking, driveway, stairs, thresholds, site logistics, substrate conditions, etc.).
Appointments and scheduling are subject to availability and confirmation by TRU Dustless.

4) Service Terms

Specific job terms (scope, pricing, start date, payment terms, change orders, access requirements, etc.) may be provided in a written estimate, proposal, invoice, or service agreement. In case of conflict, the written service document controls for that project.

5) Payments (If Applicable)

If you purchase services from TRU Dustless, payment terms will be outlined in your written estimate/invoice. Past-due balances may result in delayed scheduling or service pauses until resolved.

6) Cancellations and Rescheduling

If you need to cancel or reschedule an onsite bid or scheduled work, please provide as much notice as possible. Repeat cancellations/no-shows may limit future scheduling availability.

7) Intellectual Property

All content on this Site—including text, images, logos, graphics, and design elements—is owned by TRU Dustless or used with permission and is protected by applicable intellectual property laws. You may not reproduce or use Site content without written permission.

8) Third-Party Links

The Site may contain links to third-party websites or services. TRU Dustless is not responsible for third-party content, policies, or practices.

9) Disclaimers

The Site and its content are provided “as is” without warranties of any kind, express or implied. TRU Dustless does not warrant that the Site will be uninterrupted, error-free, or free of harmful components.

10) Limitation of Liability

To the fullest extent permitted by law, TRU Dustless is not liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Site.

11) Indemnification

You agree to indemnify and hold harmless TRU Dustless from claims, damages, liabilities, and expenses arising from your misuse of the Site or violation of these Terms.

12) Governing Law

These Terms are governed by the laws of the State of Oklahoma, without regard to conflict of law principles.

13) Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a new effective date.

14) Contact Us

Questions about these Terms?